How can you help?
For any questions or special requests regarding shipping, packaging, or returns, please email us at support@kottonsense.comÂ
What is a return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges. Please contact us within 14 days of receiving your order to initiate a return. Items must be in their original condition, unwashed, and unused, with all tags attached. Refunds will be issued to the original form of payment, excluding shipping fees.
What payment methods do you accept?
We accept payments made with all major credit cards for your convenience.
Frequently Asked Question
We recommend hand washing your cotton block print items with mild detergent in cold water. Avoid using bleach or harsh chemicals as they can fade the colors and weaken the fabric.
While machine washing is not recommended, if you must, use the gentle cycle with cold water and a mild detergent. Always wash similar colors together to prevent bleeding. However, hand washing is preferable to maintain the longevity of your items.
Yes, you can iron your cotton block print apparel. Use a medium to high heat setting and iron on the reverse side of the fabric to preserve the vibrant colors and intricate designs. Avoid direct contact with the iron to any embellishments or delicate areas.
Air drying is the best method for drying your cotton block print items. Lay them flat on a clean towel or drying rack.
Dry cleaning is not required for cotton block print items. Also the chemicals used in the process may be harsh on the fabric and affect the colors. Stick to gentle hand washing for best results.
Store your cotton block print items in a cool, dry place away from direct sunlight to prevent fading. Fold them neatly and store them in a breathable fabric storage bag or drawer.
For minor stains, spot treat the affected area with a mild detergent and gently blot with a clean cloth. Avoid rubbing vigorously, as this can spread the stain. For stubborn stains, seek professional cleaning advice.
With proper care, the colors of your cotton block print items should remain vibrant for a long time. However, some fading may occur naturally over time, especially with frequent washing and exposure to sunlight. Follow the care instructions to minimize fading.
Fabric softeners are not required and also not recommended for cotton block print items, as they can leave a residue that may affect the colors and texture of the fabric. Instead, opt for natural alternatives like vinegar or baking soda for softening.
To remove wrinkles, lightly steam your cotton block print items using a handheld steamer or hang them in the bathroom while taking a hot shower to allow the steam to loosen the wrinkles. Alternatively, you can easily iron them at home on the reverse side using a medium to high heat setting.